Case Study

City Heart Institute: 40% Faster Patient Check-in

City Heart Institute, Mumbai — Multi-Specialty Hospital (150 beds)

HIMSEMRBillingPharmacyLIMS

The Challenge

City Heart Institute was struggling with long patient wait times, manual documentation processes, and frequent billing errors. With 150 beds and 30+ doctors, the administrative burden was overwhelming their staff.

The Solution

We implemented a full Golloc HMS suite including HIMS, EMR with cardiology templates, automated billing, and pharmacy management. The deployment was completed in 3 weeks with minimal disruption to daily operations.

Key Results

Patient check-in time reduced from 15 min to under 2 min
Documentation time reduced by 60% with specialty EMR templates
Billing errors reduced by 90% with automated charge capture
Pharmacy stockouts reduced by 70%

“Golloc transformed our hospital operations. The cardiology EMR templates alone saved our doctors hours of documentation time every day.”
— Dr. Rajesh Mehta, Chief Medical Officer

All Case Studies Get Your Demo